
Reviews
American River Gas reviews
American River Gas is rated 4.6 stars on Google from 44 reviews. Here are all 32 of the four- and five-star reviews that customers wrote comments on, exactly as they posted them, and where to leave yours.
Every review
32 reviews from foothill customers
Exactly as posted on Google, newest first.
“We were looking for a new propane provider and we’re so happy we decided on American River! From the first phone call with Kaitlyn in customer service to our first delivery from Daniel, we’ve had an amazing experience! Bobby came out to check our tank and check for leaks and he was the best! Both Kaitlyn and Daniel were very professional and friendly. Highly recommend this business! 🥇⭐️”
“Everyone is so friendly and helpful here. They were able to fill our onboard propane tank for our RV.”
“I've been with this company since we moved into our current house 13 years ago. I have seriously never had a bad experience with them. They are such an organized and well run company. They have always been so kind and respectful to us and I feel their prices are competitive. Today I feel like they saved us from a potential house fire. They came to change our propane tank regulator and after they changed it out the two gentlemen came inside to inspect all of our gas run appliances to make sure they are functioning well. While inspecting our clothing dryer they found that it had never been converted properly to propane before being installed and when they ran it they could see that built up lint was being ignited within the dryer when in use. When they showed me, I could actually see a large active flame through the vent on the inside of the dryer. They disconnected the appliance so I couldn't use it and had a conversion kit expedite shipped to them overnight. By the next morning, they had Bobby out to not only convert it properly, but he did a deep cleaning on my entire dryer by taking it apart and vacuuming out the massive amounts of burnt lint that had accumulated over the past 8 years. He also showed me how to take the front cover off so that I can clean it annually myself. I am so grateful to this company. I truly think they saved us from a very dangerous situation for my family. A lot could have been lost. Thank you to American River Gas Co. for your many years of service to our home and your incredibly kind and expert staff. We are customers for life. My husband, myself and our three children are grateful to you. 🙏”
“Really great experience - very responsive, friendly and helpful.”
“Previous company left us high and dry, just skipped filling without notice, so on Christmas Eve Day our tank went empty. On referral I called ARG, got ahold of Steve, co-owner, who jumped in a truck and filled up our tank to literally save Christmas. Since then they've been equally awesome. In general, this is how a business should have customer service.”
“I signed up with American River a month ago at the recommendation of my brother in law. So far they have been fast, professional and very friendly. It's a breath of fresh air compared to the other company's inefficiency and rudeness I was dealing with.”
“Professional and friendly service! They have always helped us with our propane fill ups even on short notice and with billing as well :)”
“Super nice Great customer service. 3 thumbs up”
“Great people, great service and very competitive costs. I highly recommend this company.”
“So my mom lives in a travel trailer with my 14y/o niece they are on a fixed income, one of her tanks for propane was expired. My mom went by there to see if they can help, they not only updated her tank and fill it up but another employee donated his tank to my mom and Niece. Great people family run and very community oriented! Thank you to all of you at ARG Merry Christmas from our family to you all”
“💯 great experience ! Highly recommended business and great customer service and are very knowledgeable and helpful and friendly as well- I’m done with exchanges now 😃 I look forward to returning to American River has co”
“We love our gas company… American River Gas with the best customer service!”
“I never thought I would feel so compelled to write a review for a propane company, but these guys definitely earn their 5 stars and more! When calling, I feel like I’m calling my neighbor! They are so nice, helpful, and almost always have an answer for me right away. They are super responsive! They act like they’re right down the road and can get out pretty quickly, if a need arises. We had used a different propane company in the past. They filled a leaking tank, and just “noted (our) account to check for leaks on next fill”. Well, as you can imagine, that was a pretty costly fill. We don’t use much propane, so I would estimate about %80 of what was in the tank leaked out, and we used the other %20. Anyway, American River gas came right out, diagnosed the issue, repaired, then returned to fill in a very timely manner. We have found our new propane company and will never go anywhere else! Thanks again for taking care of us and being so kind along the way!”
“Best customer service around. Thank you Bobby and Steve!!! Will never leave”
“Daniel at American River Propane is the BOMB! He chained up and even got his shovel and dug himself to our tanks and had to drag the hose uphill. You can't find a better driver or nicer guy to take care of your propane needs! Daniel you rick! Thank you for your service expertise!”
“These guys are the finest in customer care.”
“Used ARG Company for 40 years in Placer County. There service and propane pricing is very competitive. I recommend their delivery and propane pricing.”
“I've had this company for over 5 years and impressed with the good customer service. Our tank we own had some issues and they really cared and followed up excellently. Highly recommended.”
“Great customer service!!”
“Such friendly people here and very helpful. I'll be going back anytime I need propane.”
“Cheaper to fill my propane for my truck camper than exchange”
“Big Thanks to American River Gas Co. for helping us out today, Y'all are great-give 6 stars if I could”
“Great prices and great service”
“Had a great experience with ARGC. The staff here are prompt, genuinely personable, and friendly. Reminiscent of the old mom n pa stores.”
“My gas company for 30+ years, good job”
“There is a great team of people working for this company.”
“My go to for propane, every one extremely friendly and professional.”
“I experienced true authentic quality customer service with this company. I am very impressed so far with expedited unplanned service call, super polite knowledgeable service personnel, and efficient and effective office staff. I don’t usually give five stars but this company warrants this rating for their service performance thus far. Thank you American River Gas... you preserved my family’s health and comfort this winter.”
“They're fast, inexpensive and friendly. What more could you ask for?!”
“Great friendly people”
“I like the company. They are very friendly, and so far they offer the cheapest propane in the area.”
“I love this place! They are always friendly, helpful, and refill my propane tank quickly. One could not ask for a better staff. They are the best!!!”
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Newcastle yard · since 1966
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