---
title: Why a Full-Service Propane Dealer? | American River Gas
url: https://americanrivergas.com/why-a-full-service-dealer/
business: American River Gas Co., Inc.
phone: (530) 888-7438
address: 10290 Ophir Rd, Newcastle, CA 95658
hours: Monday-Friday 8:00 AM-4:30 PM (closed noon-1:00 PM)
updated: 2026-10-28
---

Full service

# Why a full-service propane dealer

A full-service propane dealer does more than deliver gas. American River Gas provides trained service technicians, consumer safety programs, tank installation and maintenance, leak checks and around-the-clock answering, and those services are part of what goes into our price.

[Call (530) 888-7438](tel:+15308887438)[Open an account](https://americanrivergas.com/open-an-account/)

## Why propane prices vary from one dealer to another

Propane dealers operate in a competitive marketplace, and prices vary from company to company. Transportation costs cause some of the difference from one area to another.

American River Gas is a full-service company. We provide trained service technicians, consumer safety programs, and 24-hour, seven-day-a-week service through our office and answering service. Offering that peace of mind has costs, so you may sometimes notice a price difference between our propane and a company that offers fewer services. Some companies only sell propane. Choose the level of service that suits your needs.

## What comes with a full-service account

- Tanks set, underground lines run and regulators installed by American River Gas
- Leak checks and pressure tests for new systems, new customers, new appliances and any interruption in service
- Tank maintenance and appliance conversions for customers
- Keep Full automatic delivery, scheduled from the weather and your use
- If you run out on Keep Full with the account in good standing, no charge for the leak test or special trip (certain restrictions apply)
- Office staff during business hours, and an answering service that reaches our staff after hours, weekends and holidays
- Budget Plan, autopay and online account access

## Questions worth asking any propane company

- Who answers the phone after hours, on a holiday or during a storm?
- Who does the leak check if I run out, and what does it cost?
- Who sets the tank, runs the line and installs the regulators?
- Do you deliver to tanks I own, or only to your tanks?
- Can I pay in equal monthly payments?

Questions

## Straight answers

### Why can propane cost more from a full-service company?

A full-service dealer carries the costs of trained technicians, safety programs, leak checks and around-the-clock service. Those services are part of the price.

### Do you publish propane prices?

Propane prices change with the market. Call the office at (530) 888-7438 for current pricing for your account.

### Can I switch to American River Gas from another company?

Yes. Open an account and we will explain the steps, including setting one of our tanks or filling a tank you own, and the required leak check before the first fill.

[All questions →](https://americanrivergas.com/faq/)  ·  [Propane guides →](https://americanrivergas.com/guides/)